At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! A core value proposition of Trustpilot is Trust. We work hard to ensure that our platform has genuine content from real people with real experiences. That means eliminating fake reviews and acting on signs of suspicious behavior to protect our platform from fraudulent activity. Our Trust Applied AI team’s mission is to use advanced modeling to safeguard the integrity of online reviews, and we have several cross-functional teams devoted to Trust where Applied AI is integral to achieving our goals. We are looking for an Associate Data Scientist to join our Trust team. You and your team will work to develop, deploy, and maintain innovative models at scale, alongside a cross-functional team of software developers, product managers, ML engineers, and designers. You will have the opportunity to collaborate widely across the business with our Technology and Product teams. To succeed in this role, you should have experience in developing and deploying ML models on cloud infrastructure. You need a strong technical foundation and hands-on experience in all stages of data preparation, exploration, and modeling. An adaptable mindset and the ability to work as part of a larger team are essential, as you will collaborate on projects with other data scientists and engineers. Experience with deploying solutions into production is expected, as you will be working with production systems from your first week. What you will do: - Be hands-on in delivering the Applied AI / Data Science component of key strategic projects in Trust, from building and fine-tuning language models to sequence modeling, graph-based models, etc. - Develop, maintain, and deploy production-ready ML models, together with other data scientists, and with tooling support from ML engineers - Seize the chance to meaningfully influence our business through the latest advancements in Applied AI and keep Trustpilot on the edge of innovation when it comes to fake review detection - The opportunity to work with market-standard data engineering and deployment technologies including Google Agent Platform tools and Google BigQuery, and with leading Data Science tools and emerging technologies for model building and deployment - Opportunities to develop your career in a friendly, diverse, international team and workplace Who you are: - Experience with analytical and quantitative problem-solving using advanced statistical techniques and machine learning methods. Particularly relevant experience: high-precision classification focus, graph neural networks, graph algorithms used within machine learning, fine-tuning of large language models, working with large label sets with varying label quality, and adversarial machine learning. - Experience in building and deploying production-ready ML models, and data engineering experience with cloud infrastructure, ideally in GCP - Ability in Python and SQL for data manipulation, modeling, and scripting - Experience in working with large datasets, ideally from tech platforms, e-commerce, or SaaS-type businesses. Knowledge of behavioral data, detecting misbehavior and/or fraud at scale is a big plus - Great communication skills - both written and verbal - Willingness to immerse yourself in the fraud detection domain and hone ML skills with a focus on fraud detection and cloud engineering skills What’s in it for you: - Competitive compensation package + bonus - 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) - Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community - Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist - Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health - Paid parental leave - Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price - Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials - Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms - Employee discounts to restaurants and shops Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you meet all the requirements, we'd still really like to hear from you! #LI-PM1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Associate Data Scientist

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