Processing Associate Reports To: Assistant Store Manager Position Summary The Processing Associate will efficiently process donated goods into priced, sellable merchandise. Capability Requirements The individual must: - Love our Lord and commit to our mission — We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments. - Embody and embrace our values — Urgent Pursuit, Sacrificial Service, Intentional Development, Clear Communication, Complete Alignment, Excellent Execution - Be highly organized and able to work at an efficient, high-output pace - Have knowledge of — or a growing knowledge of — the items in their department(s) - Be decisive and able to quickly and efficiently evaluate merchandise quality, price, and presentation - Be able to stand for up to 4 hours at a time and lift up to 50 pounds (depending on department) Time Requirements 40 hours per week. Travel Requirements Zero to minimal local travel, except for once-monthly staff meetings (within 20 minutes of the store). Position Duties 1. Excellent Customer Service - Greet every customer and treat them with respect, optimism, and joy at all times - Answer any and all customer questions - Assist with any customer needs - Escalate customer service needs to Assistant Store Managers or the Store Manager as needed - Share the vision and mission of Vapor Ministries with customers 2. Processing - Quickly and efficiently sort, price, and stock items in your department(s) - Meet daily, weekly, and monthly processing goals to drive revenue generation - Maintain a working knowledge of pricing, sales, and goals for your department(s), and work with managers to adjust as needed based on revenue trends 3. Opening/Closing - If scheduled to open or close, perform and complete the opening/closing checklist procedures 4. Housekeeping - Ensure a properly organized workspace during operating hours - Close the department processing station and leave it organized, stocked, and ready for the next work day 5. Receiving - If needed, provide backup for receiving during high-traffic/high-donation times, or assist in closing receiving during closing shifts Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.

Clothing Processing Team - Trussville

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