Digital Project Manager As our Digital Project Manager you will be accountable for projects from concept to final delivery, ensuring everything runs smoothly, there are no blockers and mitigating risk along the way. It’s your job to understand our clients needs and ensure that you're delivering the project to meet the requirements. You are the lynchpin which holds everything together, the go-to person and able to change a sometimes chaotic and reactive work environment into a more structured and efficient one. You can naturally find the right balance between building, growing and enhancing internal and external relationships with colleagues and stakeholders, ensuring delivery of projects within time, budget and scope. About you: You will be technically minded, have a genuine interest in the digital world both in and out of work, with the ability to work closely with the development team, understanding project limitations, capabilities and potential blockers and then communicating through to non-technical teams in a digestible form. Favourable qualifications: - Prince2 - Certified Scrum Master Skills for success: - Proactive and pragmatic approach to problem-solving - Lead software development projects from conception to completion, ensuring they are delivered on time, within budget, and to the satisfaction of the client - Develop project plans, including scope, timelines, budgets, and resource allocation, and ensure they are communicated effectively to the project team and stakeholders - Work closely with the project team to ensure all requirements are clearly defined and understood, and that progress is tracked and reported regularly - Ability to mitigate and manage project risks and issues, and develop and implement mitigation plans as required - Define project team (internally and externally) to help visualise our unique approach / project management methodology to delivery - Manage resource, including prioritisation, scheduling and direction - Communicate project plans and job status to clients weekly and daily where necessary (if there are changes for any reason). - Document all the processes in the business relating to delivery of services (from sales client on boarding to project handover) including but not limited to: - Statement of Work - Project requirements - Proposals - MoSCoW - RAID - RACI - Billing plans - Ensure project documentation is signed and project stages or jobs are formally signed off - Ensures that timesheets and invoices correlate accurately, so there is no missed billing - Support finance with monthly invoicing as required - Focus on pushing as much revenue through the P&L and utilisation - Advise talent managers on positive/negative resourcing requirements at least two months ahead of requirements (this requires regular communication with sales to analyse the pipeline). - Project manage internal projects - Manages under or over servicing of clients - Manage third party contractors and third-party agencies working in partnership on project delivery - Helps us to work with individuals in the team to understand how best they can improve the efficiency in the delivery of their services - Work closely with the project teams to ensure project requirements are understood, and the team is aligned on project goals and timelines - Complete required testing, snagging, or post project support - Assists with revenue recognition on projects - Regularly communicates project status, issues, and risks to stakeholders, including clients, project team members, and senior management - Provide leadership and guidance to project team members, motivating them to achieve project objectives - Facilitate project retrospectives to evaluate project outcomes and identify opportunities for process improvements So, what's in it for you? Day to day benefits: - Paid Holiday – 25 paid days off plus all UK bank holidays. - Complete Christmas to New Year Closure – On top of your annual holiday. - Hybrid Working – A minimum of 1 day a week in the office is our requirement, the rest is completely up to you. (During probation - 2 days) - Flexible Work Hours – Our core working hours are 10am - 2pm. We need you to work those. Outside of that, work when you want as long as you complete your 35 hour week and it fits with your project delivery requirements. - Duvet Days – 1 day a year, whenever you need it. - Volunteer Days – New Icon organise 1 day a year for every employee. You don’t have to take part, but if you do, great. Or if you want to arrange your own day, then do so. - Paid Parental Leave – Maternal, paternal and/or adoptive leave in line with UK law. Financial Benefits: - Pension Contributions – We’ll match your pension contributions up to 4%. - Client Referral Fees – Introduce a client to New Icon and if a project goes through to development, we’ll give you a 4% finders fee. - Employee Referral Fees – Introduce us to someone great and we hire them, we’ll give you £250.00. - Merchandise Fund – Get branded New Icon clothing from our Teemill store. - Tech Setup – When you start we’ll kit you out with a brand new Macbook, mouse and keyboard. - Mental Health Support – Delivered by Health Assured, they provide free confidential counselling and financial support, whenever you need it. More you say? - Newicon Women’s Networ k – A group dedicated to our amazing women who meet up outside of work for all sorts of social activities - charity walks, events, shows, etc. New Icon currently has a team of 18 and we're proud of our 50/50 male to female split. - Mentorship and Buddy Programs – We pair all new starters with a New Icon buddy to help you settle into your surroundings. - Hackathons, Innovation and Vision Days – Non project days every quarter that enable us to stay creative and align on the company’s vision and strategy. - Central Bristol Location – We don't think there's another tech city better for transport links, food and drink, theatre, music, shopping and sporting entertainment. - Extra Curricular Activities – Including game nights, Christmas parties, charity events, and award evenings. - Company Events – We host events alone and with partners. You can help host or just attend if there’s a subject that you’re interested in. - Annual 360 Peer Feedback – And real action from it. - Breakfast Monday – Every Monday morning at 9am, help yourself to a variety of free breakfast from RWE. - Cake Wednesday – Every Wednesday at 2pm, a collection of free cake from RWE. - Drinks Trolley Friday – Every Friday at 4pm, a free drink - or something equally alcoholic from the drinks trolley from RWE. - Runway East Events – RWE put on their own events and social activities which all New Icon employees can attend. Recent ones include live sporting events, boat parties and Pride celebrations.

Digital Project Manager

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