Klarstein has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including over 400 employees around the globe. We love brands and products! Salary starts from 1500 €/gross month (depends on experience) As a E-commerce Logistics Specialist, you will be involved in the full outbound delivery process – from the moment an order leaves the warehouse until it reaches the customer. What you will do: - Managing and monitoring outbound parcel logistics from warehouse dispatch to final delivery. - Communicating with courier companies, carriers and logistics partners and handling day-to-day operational topics. - Monitoring delivery performance, transit times, tracking, SLAs and other logistics KPIs. - Supporting and improving cross-border delivery processes across European markets. - Managing returns and reverse logistics processes. - Handling delivery incidents, claims and other non-standard situations and helping identify their root causes. - Preparing reports and analyses and evaluating carrier and service performance. - Supporting capacity and peak planning during high-volume periods. - Supporting the onboarding of new carriers, services and logistics solutions. - Identifying opportunities to improve logistics processes in terms of cost, speed, quality and customer experience. - Working closely with Logistics, Warehouses, Customer Service and IT teams. - Using modern tools, including AI and automation, to improve everyday work and solve operational problems. What we are looking for: - You have an interest in logistics, e-commerce and delivery processes. - You have an analytical and structured way of thinking and enjoy working with data. - You are comfortable working with Excel and handling larger amounts of information. - You are able to identify connections, investigate problems and look for their root cause, rather than just dealing with the symptoms. - You are comfortable using ChatGPT or other AI tools for research, analysis, everyday work and problem-solving. - You are able to work independently, set priorities and take ownership of your tasks. - You are practical, curious and willing to learn new things. - You communicate confidently in English, both in writing and verbally. - You are a team player and enjoy working with colleagues from different departments and countries. - Previous experience in logistics, transportation, e-commerce or operations is an advantage, but is not required. Advantage - Experience in e-commerce or parcel logistics. - Experience working with courier companies, outbound or returns processes. - Experience with cross-border delivery, marketplaces or D2C businesses. - Experience with Power BI or other reporting/analytics tools. - Basic understanding of API or EDI integrations. What we offer: - Team-building events – Get to know your colleagues beyond the workplace at our Family Day, and let loose at our Summer and Christmas parties. One thing is for sure: we know how to have fun! - Candy & Coffee Bar – Keep your energy up with complimentary sweets, fresh fruit, sparkling water, tea and coffee whenever you need a little pick-me-up. - 30% employee discount – Enjoy an exclusive 30% discount on products across our brands, including Klarstein, Capital Sports and Auna. From kitchen appliances and sound systems to fitness equipment and garden furniture, there’s something for everyone! - MultiSport card – Stay active your way with access to hundreds of gyms, swimming pools, sports and wellness centres, and classes such as yoga or dance across Slovakia. - Bonuses for special occasions – Life is about more than work, and we’re happy to celebrate your milestones with you. Enjoy special bonuses for important occasions, such as getting married or welcoming a new family member. - Sick days – Feeling under the weather? Take paid sick days to recover without using your annual leave. - Extra vacation days for long-term commitment – We appreciate your loyalty! Enjoy extra vacation days based on your years of service with us. - Slovnaft BAjk – Prefer cycling to work? We’ll contribute to your Slovnaft BAjk bike-sharing subscription, making your commute around Bratislava easier and greener. - Learning & development opportunities – Ready to level up? Expand your professional expertise, strengthen your people management skills or explore something new. Make the most of our courses, books and online and offline company libraries to support your professional and personal growth. - Language courses – Improve your English, German or Slovak with professional tutors. With online lessons available, you can learn from wherever you are. - Bike facilities & chill zone – Cycle to work? We have a dedicated place to leave your bike. When you need a break, recharge in our chill zone or relax with our massage chair. Who we are: KLARSTEIN creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brand KLARSTEIN. We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN. JOIN US! Become a member of one of Europe's leading ecommerce companies and fill out the online application below. We are looking forward to your application! KLARSTEIN Business Services a.s. Grosslingova 6-8 81109 Bratislava, Slovakia

E-commerce Logistics Specialist

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