Mental Health & Disability Support Workers Wollongong, NSW We are seeking experienced Mental Health & Disability Support Workers to support participants with complex mental health needs across the Wollongong region. Applicants must have availability for shifts ranging between 4-10 hours per day. About the Role You will be supporting participants with complex mental health conditions, including: - Co-occurring alcohol and drug use - Psychosocial disability and complex behavioural needs - Children with ASD - Non-verbal support Support will involve working in dynamic environments where participants may experience distress, emotional dysregulation, or periods of mental health deterioration. Key Responsibilities - Provide person-centred mental health support in line with individual care plans - Supervise and prompt medication administration in accordance with protocols - Implement Positive Behaviour Support Plans (BSPs), including proactive and reactive strategies - Use de-escalation techniques, low-arousal communication, and emotional regulation skills during periods of distress - Work confidently in environments where substance use may be present, applying harm-minimisation approaches and professional boundaries - Recognise early warning signs and follow escalation pathways, including contacting emergency services when required - Maintain accurate, objective documentation including case notes, incident reports, and handovers - Communicate effectively with the wider support team and management - Respect participant choice and control, including the right to refuse support - Assistance with personal care and manual handling when required - Assist with daily living tasks to promote independence Essential Requirements - Demonstrated experience supporting individuals with complex mental health needs, ASD, AOD, and/or behavioural challenges - Strong emotional regulation skills and calm, professional communication style - Experience implementing Behaviour Support Plans and following safety protocols - Ability to work independently and within a team in high-pressure environments - NDIS Worker Screening Check (or willingness to obtain) - First Aid & CPR (or willingness to obtain) - Valid Driver’s License and reliable vehicle (mandatory)

Mental Health Support Worker

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