Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges. We are seeking a motivated and detail-oriented Quality Coordinator to support our quality assurance processes within the HVAC industry. This is an excellent opportunity for someone looking to start or develop a career in quality management, compliance, or technical administration. The successful candidate will support the maintenance of quality management systems, ensure documentation accuracy, and assist with monitoring compliance with relevant industry standards, regulations, and internal procedures. Working closely with engineers, installers, and the Quality Manager, the role plays an important part in ensuring operational quality across installations, servicing, and maintenance activities. Key Accountabilities: Quality Administration & Documentation • Maintain and update quality documentation relating to HVAC installations, servicing, and maintenance activities. • Ensure job files, certificates, commissioning documents, and service records are accurately stored and easily accessible. • Manage both digital and paper-based quality records in accordance with company procedures. • Assist with document control processes including version management and record archiving. Compliance & Quality Systems Support • Support the implementation and maintenance of the company’s Quality Management System (QMS). • Assist in ensuring compliance with relevant industry standards, regulations, and internal policies. • Help track non-conformances and support corrective and preventative action processes. • Assist with maintaining calibration and maintenance records for equipment and tools. Audits, Inspections & Reporting • Support the preparation of internal audits and external inspections. • Assist with gathering documentation and evidence required for compliance checks. • Help prepare quality reports and summaries for the Quality Manager. • Monitor quality-related data and contribute to basic data analysis and reporting. Quality Monitoring & Continuous Improvement • Assist with the collection and tracking of customer feedback and quality metrics. • Support investigations into quality issues and help track follow-up actions. • Contribute to initiatives that support continuous improvement in operational processes. Communication & Team Support • Liaise with engineers, installers, and administrative staff to ensure documentation and quality procedures are followed. • Participate in toolbox talks and training sessions relating to quality, safety, and compliance. • Provide general administrative support to the Quality Manager and wider operations team. What We’re Looking For To thrive in this role, you should bring: Education • GCSEs (or equivalent) including English and Mathematics at Grade 4/C or above. • A qualification in Business Administration, Quality Management, Engineering, or a related field is desirable but not essential. • Additional training or short courses related to quality systems, compliance, or HVAC would be advantageous. • Experience working with documentation, record management, or compliance processes. • Exposure to quality assurance, technical environments, construction, engineering, or HVAC sectors. • Experience using document management systems or quality management systems. Technical Skills • Proficiency in Microsoft Office, particularly Excel and Word. • Ability to accurately input, manage, and analyse data. • Basic understanding of quality assurance principles or compliance processes (desirable). • Familiarity with document control systems or digital record-keeping tools (desirable). • Willingness to develop knowledge of HVAC systems, standards, and regulatory requirements. Soft Skills • Strong attention to detail and accuracy. • Excellent organisation and time management skills. • Analytical mindset with a methodical approach to tasks. • Good communication and interpersonal skills. • Ability to work collaboratively across teams including engineers, technicians, and administrative staff. • Proactive attitude and willingness to learn. • Ability to manage multiple tasks and prioritise workload effectively. Why Armstrong Fluid Technology? By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.

Quality Coordinator

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