Position Reports to: Retail Assistant Store Manager Position Description: The Retail Associate will drive profitability through customer engagement and retail sales excellence. Capability Requirements: The individual must… - Love our Lord and commit to our mission… We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments. 2. Embody and embrace our values… - Urgent Pursuit - Sacrificial Service - Intentional Development - Clear Communication - Complete Alignment - Excellent Execution 3. Be organized and have good attention to detail 4. Have a positive, upbeat, and engaging demeanor, prioritizing the needs and experience of the customer at all times 5. Have sufficient technical skills to learn point-of-sale systems and to count money efficiently and accurately Time Requirements: This position will require between 8-40 hours per week depending on need and availability. Travel Requirements: Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store) Position Duties: The Retail Associate will drive profitability through customer engagement and retail sales excellence. - Excellent Customer Service - Greet every customer and treat them with respect, optimism and joy at all times - Answer any and all questions for customers - Assist with any customer needs - Escalate any customer service needs to Assistant Store Managers or Store Manager as needed - Share the vision and mission of Vapor Ministries with customers - Cashier Duties - Efficiently assist customers with checkout processes - Operate the VTS point-of-sale system for checkout - Efficiently and securely handle cash and credit transactions - Opening/Closing - If scheduled to open or close, perform and complete the opening/closing checklist procedures - Housekeeping - Ensure a properly organized and clean workspace and retail floor - Perform any cleaning needed at opening or closing and during work hours to ensure an exceptional customer experience - Merchandising & Stocking - Stock shelves and racks as needed when not assisting customers - Merchandise (organize and make visually appealing) products for sale to create a visually appealing space for customers Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.

Retail Associate - Daytime Cashier (Greystone)

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