Service Coordinator Kamloops, BC | Everguard Fire and Safety Are you an organized, solutions-driven professional who thrives in a fast-paced environment where service, scheduling, and customer experience come together? At Everguard , we’re looking for a proactive Service Coordinator who enjoys coordinating field service operations, supporting technicians, and ensuring exceptional service delivery—while contributing to meaningful work in fire and life safety. Why Join Everguard? - Make an Impact – Support fire safety solutions that protect people, property, and communities across Kamloops and the Interior region every day. - Collaborative Team Environment – Work alongside experienced technicians, operations leaders, and a supportive branch team. - Professional Development – Build your career in a high-demand, essential services industry with opportunities to expand your skills in service coordination, operations, and client management. - Work-Life Balance – Enjoy the lifestyle Kamloops offers, with shorter commutes, access to nature, and a strong local community. - Benefits That Work for You – Competitive compensation, comprehensive health, dental, vision, life & disability coverage, and employer-matched RRSP. What You’ll Do In this role, you’ll be at the center of our service operations - ensuring everything runs efficiently while delivering a high-quality customer experience: - Coordinate and maintain schedules for field service technicians - Create and manage customer work orders, ensuring service requirements are completed on time - Communicate effectively with technicians to support service delivery and resolve issues - Assist technicians with customer requests, inspections, and service coordination - Prepare quotes and process invoices for service work - Produce fire inspection reports and compliance certificates - Maintain accurate client, product, and service data in ERP systems - Provide responsive, professional customer service to both internal and external stakeholders - Support inventory management , including warehouse and truck stock replenishment - Ensure administrative processes and recordkeeping are completed accurately and efficiently - Demonstrate safety leadership by following company HSE policies and best practices What We Offer - Competitive base salary - Professional growth and advancement - Ongoing training and development in a technical service environment - A supportive, team-oriented workplace culture What You Bring - Minimum 2+ years of experience in a fast-paced service, coordination, or administrative role - Experience in industrial, construction, or technical service environments is an asset - Scheduling or dispatching experience is considered a strong advantage - Strong organizational skills with high attention to detail - Excellent communication and customer service abilities - Ability to manage competing priorities and adapt in a dynamic environment - Self-motivated, collaborative, and solution-oriented mindset - Comfortable learning and using ERP and other technology systems - Equivalent combinations of education and experience will be considered - Successful candidates will be required to provide a current Certificate of Conduct Protecting What Matters. Growing Together. Every role here contributes to a greater mission—protecting lives, supporting communities, and delivering solutions our clients can depend on. If you’re ready to combine your coordination skills to a role where your work truly matters - and build a long-term career in a stable, growing industry - we want to hear from you. Apply Today!

Service Coordinator / Coordinateur des services

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