Kogan.com is a pioneer of Australian eCommerce, and the software we build is used by millions of customers every day. You'll join a fast-moving engineering team with real ownership, shipping to production daily and using AI as part of how we work. In this role you'll work across SQL Server and C# to keep our production ERP environment fast, stable and reliable, fixing issues at the root and supporting Finance and Operations. Kogan.com is a pioneer of Australian eCommerce, and the software we build is used by millions of customers every day. You'll join a fast-moving engineering team with real ownership, shipping to production daily and using AI as part of how we work. In this role you'll work across SQL Server and C# to keep our production ERP environment fast, stable and reliable, fixing issues at the root and supporting Finance and Operations. What you'll do: - Own and optimise SQL Server performance across a production ERP environment, including complex queries, stored procedures, views, indexes, and data integrity checks across large datasets. - Design, troubleshoot, and improve backend application components in C# to support integrations, fixes, and enhancements. - Investigate and resolve production issues across databases, applications, integrations, and huge distributed datasets, focusing on root-cause analysis and permanent fixes. - Support and maintain ERP integrations and APIs, including REST-based services and service layers. - Monitor system health across Windows Server and SQL Server, proactively addressing performance, stability, and security issues. - Manage database-related operational tasks including backups, restores, upgrades, patching, and capacity planning for huge distributed datasets. -  Work closely with Engineering, Finance, and Operations teams to prioritise issues and ensure reliable system operation. -  Provide second and third-line support, producing clear documentation for incidents, fixes, and repeatable support processes. -  Assist with finance-critical data accuracy requirements, including reconciliations, postings, journals, and inventory updates. -  Contribute to automation and continuous improvement initiatives across support tooling, monitoring, and processes. What you'll need: - Proficiency using AI assisted development tools to support coding, debugging, testing and technical problem solving. - Strong SQL Server expertise: writing and optimising complex queries, stored procedures, views, indexing strategies, and performance tuning across huge distributed datasets. - Hands-on experience with C# in production environments, building and supporting backend systems. - Experience supporting data-heavy or business-critical systems, ideally in ERP, finance, or operations domains. - Understanding of APIs and system integrations (REST, service layers, middleware). - Solid Windows Server and system administration fundamentals, including monitoring, patching, backups, and security. - Proven troubleshooting skills in live environments, including logs, databases, integrations, and huge distributed datasets. - Ability to manage multiple issues and stakeholders with strong prioritisation and time management skills. - Clear communicator who can collaborate effectively with technical and non-technical teams. - Analytical mindset with a focus on continuous improvement, automation, and long-term solutions over quick fixes. Why Kogan.com? - AI-Native Engineering: AI is deeply embedded in how our Engineering teams build and operate. We’re moving beyond standalone LLM use into agentic workflows, AI-assisted development and automation integrated into real engineering systems and processes. Engineers have access to leading AI tools, hands-on training and the freedom to experiment with new ways of designing, building and shipping software. - Our culture is unlike anywhere else and regardless of where you are in your career journey, we empower you to do your best work and have a big impact. Check us out https://devblog.kogan.com/ & https://goodteams.app/teams/kogan.com . - Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future. - Your role has a lot of ownership, autonomy and little red tape. You’ll be empowered to achieve positive outcomes and your work will have a real impact. - You’ll be at the forefront of the eCommerce industry and be part of a company that are the Pioneers of eCommerce in Australia. - Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ. - Learning budget of $1000. - A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!

Software Engineer ( C#/.Net)

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