Let’s transform banking forever ClearBank is built on the belief that banking infrastructure shouldn’t slow down progress. Quite the opposite. Speed it up and that’s when you unlock potential. When you really start to innovate. That spirit and ‘can-do’ attitude is why our clients – from FinTech's and crypto platforms, to banks and credit unions – choose to use our API to power their banking infrastructure. But it’s our people who are the stars here. They power that innovation, push harder to break boundaries. They make coming to work (or working from home) fun. They’re the ones we trust to catapult our clients to success. Just as they trust us to build a business that’s always striding forward. What you can expect: As our Talent Acquisition Coordinator, you’ll play an important role in creating a seamless and welcoming experience for candidates and keeping our Talent Acquisition operations running smoothly. You’ll coordinate interviews, maintain accurate information in Ashby and support the production of regular Talent Acquisition reporting. You’ll also work with colleagues across Talent to support supplier administration and help organise our monthly induction for new joiners. This role is suited to someone who enjoys bringing structure to a busy environment, cares about getting the details right and wants every interaction with ClearBank to leave a positive impression. Your role includes: - Complete the day-to-day administration of Ashby, maintaining accurate and complete candidate, vacancy and recruitment information to support reliable reporting and compliant hiring processes. - Coordinate interviews across multiple time zones, managing candidate and interviewer communication and availability to create a timely, organised and professional experience. - Welcome and support candidates attending interviews at the ClearBank office, particularly senior candidates, creating a positive and professional first impression. - Monitor recruitment activity and data quality in Ashby, identifying missing, inaccurate or outdated information and working with recruiters to resolve issues promptly. - Produce accurate weekly Talent Acquisition dashboards and insights, providing clear visibility of recruitment activity and data to the Talent Acquisition Lead. - Support wider Talent operations, including supplier onboarding and offboarding for the Head of Talent and the organisation of monthly new-joiner induction with the Talent Development Manager. - Identify opportunities to improve Talent Acquisition coordination and administration, suggesting practical ways to make processes simpler, clearer and more effective. What does success in this role look like: - Ashby contains accurate, complete and dependable recruitment information that the Talent Acquisition team can confidently use for reporting and decision-making. - Candidates experience organised, timely and thoughtful communication throughout interview coordination and when visiting the ClearBank office. - Interviews are coordinated effectively across stakeholders and time zones, with scheduling problems identified and resolved promptly. - Weekly Talent Acquisition dashboards are produced accurately and consistently, giving the Talent Acquisition Lead clear visibility of recruitment activity. - Supplier administration and monthly induction coordination are organised and reliable, with the relevant stakeholders kept informed. What you’ll bring: To excel in this role, you’ll also need: - Previous experience in a Talent Acquisition, recruitment coordination or similar role, with hands-on experience supporting interview scheduling, candidate administration and day-to-day recruitment processes. - Strong organisational skills, with the ability to coordinate multiple interviews, activities and competing priorities. - Excellent attention to detail, particularly when working with recruitment systems, schedules, reports and confidential information. - Confidence communicating with candidates and colleagues at different levels of seniority. - The ability to use digital systems effectively and learn new technology and processes quickly. - A methodical approach to maintaining accurate records and identifying missing or inconsistent information. - The ability to take ownership of assigned tasks, follow agreed processes and ask for support when needed. A little bit more about us! ClearBank is Where You Can belong: At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: - 42% of our senior management roles are held by women - Our enhanced family leave policies - Launching our partnership with Code First Girls - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. Offer: Congratulations! Get ready to transform banking forever! Our commitment to you as a candidate: We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.

Talent Acquisition Coordinator

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