Hill Robinson was specifically created to manage the operational complexities of the world’s largest superyachts, bringing technical excellence to a full spectrum of services. Today, Hill Robinson offers specialised yacht management, project management for new builds and refit, charter management, corporate services, crew placement, payroll and recruitment, plus a host of other services. Working in our busy Yacht Operations Department, t he Yacht Manager is the centre point for all vessel communications with a range of tasks. Responsibilities include but are not limited to: - Principal point of contact for captains; effectively and efficiently communicate with captains, crew and owner representatives. - Be aware of yacht position (StratumFive), schedule and Owner planning, charters etc and anticipate yachts needs. - Visit the yacht(s) in person whenever possible - Together with Yacht Finance, establish and monitor monthly budgets and communicate/anticipate expenditure - Review/comment accounts and produce monthly, quarterly and yearly owner reports as required - Coordinate and review insurance, VSAT (and other communications,) vendor and other service contracts and T&Cs. - Overview yacht administrator work and give guidance when needed. - Organise regular Client Service Team meetings and ensure minutes are produced and distributed and action points are followed up on. - Organise regular owner meetings, as and when required. - Ensure yacht and crew insurances are renewed in a timely manner and internal procedures are followed regarding the renewal process (e.g. premium and cover comparison between 3 providers). - Supervise the claim handling with the insurance brokers together with the yacht administrator. Identify opportunities for business growth. - Yacht compliance, working directly with Compliance Department, Flag states, Class societies and Port State Control as necessary. - Review ISM meetings, Audits etc and follow open issues/incidents with the compliance manager through to closure. - Liaise with the project/technical manager to assist with refit admin work; arrange statutory Class and Flag surveys and attendance. Request refit funds and include - Support yachts in emergencies including incident/accident reporting and insurance claim coordination. - Working with the Captain and Crew department, advise on crew vacancies/selection; ensure certification is correctly verified and in line with manning requirements and salary in line with budget. - Participate in Captain interviews, selection, presentation as necessary. - Working with the employer, coordinate all captain and crew employment procedures and employment terms. - Manage and review annual crew appraisals; Conduct Captain appraisals; with the employer advice on disciplinary matters, dismissals; coordination of departures and/or terminations. - Working with the employer, monitor and approve payroll and communicate changes and/or other issues. - Oversee crew leave structure / schedules. - On boarding / off boarding captains, implementing procedures - Develop relationships with Hill Robinson preferred vendors and contractors and be able to advise yachts as needed. Skills required: - Full command of English language – written and spoken - Working knowledge of French – spoken essential; written and advantage - Ability to work with Microsoft Office – Work, Excel, Outlook, Powerpoint, Teams, Zoom - Ability to prepare clear reports and deliver executive summaries. Personal attributes required: - Ability to work under pressure often juggling an assortment of tasks and priorities Ability to assume responsibility and ownership for the assigned tasks Accuracy and attention to detail - Flexible - Positive attitude to supporting members of the work group and to the entire team/company - Good sense of humour It is our expectation that the post holder upholds, demonstrates and lives up to our company values and works diligently towards our strategic goals and objectives, underpinned by our 5 pillars (Sustainable Growth, Business Efficiency, Trusted Partner, Culture, and Environment, Social & Governance) and that they do so with integrity and professionalism. Hill Robinson believes diversity drives innovation. We are proud to be an equal opportunity employer and welcome applications from candidates of all genders, ethnicities, abilities, backgrounds, and life experiences. Our commitment is to create an inclusive workplace where every individual feels respected, valued, and empowered to thrive. When you submit this application form, your personal information contained in it will be shared with Hill Robinson. Hill Robinson will process your personal information in accordance with their own Privacy Policy.

Yacht Manager

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