hort Role Description: The MuleSoft Support Engineer will provide Level 2 operational and technical support for MuleSoft integrations and APIs. Responsibilities include monitoring integration flows, troubleshooting incidents, performing root-cause analysis, implementing minor fixes and enhancements, and collaborating with development and infrastructure teams to ensure platform stability and service continuity. Required Skills: - 2–4 years of experience with MuleSoft Anypoint Platform - Experience with Mule applications, APIs and integration flows - Knowledge of Anypoint Studio, API Manager and Runtime Manager - Good understanding of REST and SOAP web services - Experience with DataWeave, JSON and XML - Knowledge of API-led connectivity and integration patterns - Experience troubleshooting application, API and connectivity issues - Familiarity with log analysis and monitoring tools - Basic knowledge of Java, SQL and relational databases - Experience with Git and CI/CD processes - Understanding of incident, problem and change management processes - Familiarity with ITIL-based support environments - Good analytical and problem-solving skills - Good English communication skills - Ability to work independently and collaborate with development and infrastructure teams Nice to Have: - MuleSoft Developer or Integration Associate certification - Knowledge of authentication technologies such as OAuth 2.0, JWT and TLS - Previous experience in Level 2 application or integration support - German Language

MuleSoft Support Engineer / MuleSoft Specialist

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